
Website African Bank Limited
Job Description:
Support the bank’s drive to a more diversified customer, channel and product capability. Support and drive the implementation of branch component of the bank’s strategy. Ensure the region meets the assigned targets in all product categories
Job Responsibilities:
- Influence, Manage & embed change journeys to meet current business requirements
- Branch profitability
- Ensure that all productivity and in branch processes result in producing high quality deals and customer satisfaction
- Manage scheduling requirements within the branches in terms of contribution and targets of all products
- Ensure non value added activity that negatively impacts on the customer is reduced and eliminated in all operational processes
- Operational risk and compliance
- Monitor and review productivity progress against deadline targets and output levers
- Ensure that all productivity and in branch processes adhere to the company’s internal controls framework
- Promote and uphold company performance standards, values driven culture and work ethic
- Implement operational improvement processes to reduce risk, minimise costs and improve operational performance
- Quality Control
- Set, monitor and review workload schedule
- Sales performance of new and existing products
- Develop and implement operational improvements
- Planning and Scheduling of Work/Activity
- Productivity Control
- Ensure branches have adequate skilled staff of the right calibre in order to deliver on customer service and sales expectations
- Plan productivity targets and deploy daily/weekly/monthly prioritised work/Activity schedules with appropriate deadline targets and input levers
- Develop and implement initiatives required to deliver step change in the following aspects of the business:
- Optimise branch profitability taking into account local market potential and customer needs
- Branch Profitability
- Develop a high performance team and step change
Job Requirements:
- 8 years management experience in branch or equivalent experience within bank or retail distribution
- Self driven results oriented – Intermediate
- Degree (Business related qualification) at NQF Level 7 RE 1 (Key Individual)
- Exceptional people skills – Intermediate
Job Details:
Company: African Bank Limited
Vacancy Type: Full Time
Job Location: Malelane, Mpumalanga, SA
Application Deadline: N/A
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