Amazon Career – Senior Operations Manager

Website Amazon

Job Description:

We’re looking for a L6 Senior Operations manager to drive programs in our Scale & Ops Social Media team in EU. The role of the Scale & Ops Social team is to identify and scale efficiencies in how EU6 Social Media teams work cross functionally.

Job Responsibilities:

  • Establish partnership with external 3P vendors/tools to identify opportunities for collaboration and platform best practice
  • Establish mechanism to regularly audit 1) Social data accuracy 2) Clarity of Presentation of data
  • Establish mechanism for HOTW social listening for show titles and PV brand
  • Identify programs that can be scaled across locales and create + communicate dial up plans across EU
  • Working closely with data scientist to automate social reporting
  • Establish Gen Z feedback workflow for wider marketing business Establish training/onboarding for new tools or systems
  • Document and publish SOPs , links and tools to avoid tribal knowledge
  • Manage intake operation requests from social and marketing teams
  • Working closely with data scientist on data delivery and presentations
  • Establish mechanism to consistently communicate EU6 program overview and status

Job Requirements:

  • Experience launching, operating, managing, and delivering results in a operations or production management role.
  • Experience using data and metrics to measure impact and determine improvements
  • Experience reviewing and interpreting production service agreements, statements of work, and commercial contracts.
  • Experience working cross-functionally with Data teams, international markets, and project management counterparts
  • Professional experience in marketing or marketing research
  • Proven track record working with large scale vendors; experience negotiating with 3rd party vendors
  • Experience presenting metrics and progress to goal to senior leadership
  • Experience building, executing and scaling cross-functional marketing programs

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

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