Amazon Positions – Associate Partner

Website Amazon

Job Description:

The Amazon PXT team is seeking an Associate Partner who is obsessed with delivering an exemplary associate experience with every interaction. Successful candidates will be approachable, action-oriented, flexible problem solvers with great verbal and written communication skills and exceptional attention to detail.

Job Responsibilities:

  • Plan, coordinate and implement associate activities that create an inclusive environment
  • Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner
  • Escalate and take partners when discrepancies or issues arise with associate interactions such as Leave of Absence, accommodations, or other employee relations issues
  • Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on
  • how and when to use self-service tools
  • Enter and review associate data within HRIS and payroll systems timely and accurately
  • Draft and distribute communications to associates and leaders
  • Provide subject matter expertise to associates and leadership on people practices, systems, and resources
  • Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.
  • Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA

Job Requirements:

  • Intermediate skills in Microsoft Excel including the ability to use the following functions: pivot tables, vlookups and formulas
  • A high school degree or equivalent
  • An Associate’s degree from an accredited college
  • Human Resources or Customer Service training and experience including outstanding interpersonal skills, ability to display patience and helpfulness at all times
  • Basic knowledge of Microsoft Office including Outlook, Word, and Excel
  • Experience in confidential environments
  • Ability to maintain strict confidentiality regarding payroll, benefits, and associate issues
  • 1+ years of exposure to Human Resources functions
  • Ability to work flexible schedules, including weekends, evenings, and rotating schedules based on business needs

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Spartanburg, SC, US

Application Deadline: N/A

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