Website Amazon
Job Description:
The successful candidate will work closely with the DSP Account Management Team and Program Managers in a fast-paced last mile organization. This person will provide hands on support to ensure a DSP account is set up accurately and ensures accurate payments to the supplier through managing complexities such as incentive payments, changes to fleet numbers and managing invoice queries and exceptions.
Job Responsibilities:
- Dealing with supplier related issues and seeing them through to satisfactory completion
- Track metrics and provide reports to leaders of health of DSP progress
- Support DSPs to resolve invoice queries within internal SLAs
- Setting up payment processes unique to the new entrepreneur program
- Provide best in class support for DSPs to ensure account creation is established in a timely manner
- Partner with Finance, Program and Account Management functions and 3rd party vendors supplying DSP services to ensure DSP on-boarding and payments are executed timely
- Proactive in suggesting process improvement to payment/invoicing processes
- Ensure relevant business grants / incentives are paid in line with internal standard operating procedures.
Job Requirements:
- Last Mile industry or Retail/Hospitality/FMCG Operations experience
- Competent leadership skills with ability to motivate others
- Knowledge of Microsoft Office – especially Excel
- Knowledge of invoice or payment systems
- Additional languages
- Ability to problem-solve quickly drawing on data and analytical skills
- Basic knowledge of SQL
- Languages: Proficient in English
- Bachelor’s Degree in Business Management/Engineering
- Excellent written and verbal communication
Job Details:
Company: Amazon
Vacancy Type: Full Time
Job Location: Rugeley, England, UK
Application Deadline: N/A
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