Barnes and Noble Apply – Bookseller – Newark

Website Barnes & Noble, Inc.

Job Description:

To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift.

Job Responsibilities:

  • Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
  • Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
  • Model expected behaviors to ensure compliance with all policies and procedures.
  • Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
  • Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
  • Help with events and community outreach.
  • Recognize and offer to help both customers and employees with urgency and care.
  • Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
  • Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.
  • Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
  • Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.

Job Requirements:

  • Can clearly and respectfully communicate and express oneself.
  • Support company goals and initiatives and is a team player.
  • Positive and can-do attitude.
  • Show respect and kindness to fellow booksellers and customers.
  • Enjoy making recommendations and engaging with others.
  • Listen to people and enjoy solving problems.
  • Exhibit and demonstrate initiative.
  • Accept responsibility and execute all assignments correctly and with care.
  • Grow knowledge of books, the industry and the market.
  • Enjoy working with people.
  • Energized by working in an ever-changing environment.
  • Treat customers as the first priority at all times.
  • Passionate reader and knowledgeable about books.

Job Details:

Company: Barnes & Noble, Inc.

Vacancy Type: Part Time

Job Location: Newark, DE, US

Application Deadline: N/A

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