Barnes and Noble Job Application – Bookseller – Highland Village

Job Description:

To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift.

Job Responsibilities:

• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
• Model expected behaviors to ensure compliance with all policies and procedures.
• Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
• Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
• Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
• Help with events and community outreach.
• Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
• Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.
• Recognize and offer to help both customers and employees with urgency and care.
• Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.

Job Requirements:

• Grow knowledge of books, the industry and the market.
• Enjoy making recommendations and engaging with others.
• Can clearly and respectfully communicate and express oneself.
• Support company goals and initiatives and is a team player.
• Listen to people and enjoy solving problems.
• Accept coaching and feedback from others openly.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Treat customers as the first priority at all times.
• Passionate reader and knowledgeable about books.
• Show respect and kindness to fellow booksellers and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Exhibit and demonstrate initiative.

Job Details:

Company: Barnes & Noble, Inc.

Vacancy Type: Part Time

Job Location: Highland Village, TX, US

Application Deadline: N/A

Apply Here