Bestbuy Careers – Advisor Cert

Website Best Buy

Job Description:

The Best Buy Certified Digital Imaging Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. This role provides full service and solutions support to customers.

Job Responsibilities:

  • Coaches and trains coworkers on new vendor technology and services.
  • Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
  • Achieves team and individual goals while enabling an excellent customer shopping experience.
  • Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
  • Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
  • Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
  • Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
  • Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
  • Maintains assigned department’s merchandising and readiness to serve customers.

Job Requirements:

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions
  • Ability to work successfully as part of a team
  • 1 year of experience working with consumer electronics

Job Details:

Company: Best Buy

Vacancy Type: Full Time

Job Location: Glen Allen, VA, US

Application Deadline: N/A

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