
Website BlackRock
Job Description:
The successful candidate will be an integral part of the Relationship Management team and take responsibility for supporting the Senior Client Relationship Managers in servicing our clients across a range of activities including relationship management, project management, implementation of Aladdin Wealth capabilities, and providing product feedback and direction.
Job Responsibilities:
- Actively manage client communications regarding product changes and improvements
- Ensure a smooth transition for clients from Implementation to Production support
- Assist in the day-to-day project management of client implementations and client on-going engagements, including updating project plans, documenting user requirements, facilitating user acceptance testing and managing action items
- Play an integral role in managing the client relationships, including delivering on client commitments, responding to client inquiries and partnering to continue to enhance the service provided
- Develop strong relationships with all groups within BlackRock Solutions and BlackRock to ensure an excellent client experience and convey client requirements to product teams as necessary
- Develop a strong working relationship with clients to support implementation and adoption of tools, including developing and delivering training and marketing materials for client use
Job Requirements:
- Strong project management and coordination skills
- Enjoys a fast-paced, high-intensity environment; able to manage multiple priorities
- Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
- Technical: two to five years of broad technical and/or financial services experience
- Education: four-year degree, business or technical discipline preferred, CFA or pursuing CFA a plus
- Strong computer skills and an aptitude for learning new systems
- Strong problem solving/analytical thinking
Job Details:
Company: BlackRock
Vacancy Type: Full Time
Job Location: London, England, United Kingdom
Application Deadline: N/A
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