California Water Service Company Jobs – Conservation Assistant

Job Description:

The Conservation Assistant is responsible for determining customer program eligibility, tracking conservation program activity, and administrative functions of the Conservation Department. The Conservation Assistant reports to the Conservation Manager and is not responsible for supervising other employees. this position will be located in Torrance, CA.

Job Responsibilities:

• Digitizes and organizes customer applications and other departmental information
• Tracks Cal Water’s various conservation programs and makes recommendations for improvements
• Manages and maintains inventory on conservation related supplies and material
• Processes invoices and receives on Purchase Orders
• Participates in and supports the Company’s Continuous Improvement program and projects
• Reviews customer program applications to determine eligibility
• Attends meetings and training as directed by California Water Service
• Provides excellent customer service via all communication channels addressing customer requests and inquiries concerning conservation programs
• Performs other similar duties as assigned
• Performs reconciliation process with rebate programs
• Assists management with short and long-term departmental and conservation program planning
• Prepares written and verbal reports regarding program activity
• Tracks customer program participation and enters information into various databases
• Researches and creates needed requisitions and change orders, and purchase orders

Job Requirements:

• Ability to perform basic mathematic functions to calculate figures and analyze results
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or verbal instructions
• Excellent interpersonal skills, enthusiasm, and commitment to outstanding customer service
• High School diploma or GED
• Valid California Driver License
• Previous experience in water industry and conservation desirable
• Must hold or obtain AWWA Water Use Efficiency Practitioner, Grade 1 Certification within 12 months
• Ability to organize work to meet changing deadlines in high-pressure situations
• Exceptional ability to communicate information effectively, both verbally and in writing, in a tactful and persuasive manner
• Upon hire, must provide proof of COVID vaccination status

Job Details:

Company: California Water Service Company

Vacancy Type: Full Time

Job Location: Torrance, CA, US

Application Deadline: N/A

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