Capital One Job Application – Process Manager Risk

Website Capital One

Job Description:

As part of the Strategic Risk Defense (“SRD”) Team within Capital One’s Canada Risk Office, you will be joining a growing team of experienced, collaborative and forward-thinking risk management professionals. As a Process Manager within the Business Risk Office, you will work with extended teams across the enterprise to manage risk and improve our risk management processes.

Job Responsibilities:

  • Build and maintain tools which will enable risk managers, partners and stakeholders to consistently and effectively complete risk assessments
  • Design and manage the daily process flow including process measurement, analysis, and responding to breakdowns as needed
  • Drive the design of risk assessments to ensure they meet enterprise needs for consistency while meeting our business partners’ needs for an approach that addresses their unique processes, products and tech
  • Support a defined framework for prioritizing, delivering, and driving efficiencies to create better experiences for our customers
  • Develops sustainable Risk Processes, which put a premium on the time of business partners by to minimizing their effort while maximizing the value they get
  • Maintain knowledge of enterprise Standards and ensure risk assessments are designed to and are delivering on those expectations
  • Translates complex changes in the internal and external environments into impacts for business partners in a clear, simple and concise manner
  • Learn and leverage Lean/Six Sigma process management tools and techniques as part of our Design, Manage and Improve system

Job Requirements:

  • Bachelor’s degree
  • At least 3 years of experience designing, managing and improving processes using Lean, Six Sigma, PDCA, A3, DMAIC or another structured approach
  • At least 5 year experience working in a cross-functional environment, ensuring stakeholder expectations are managed effectively
  • Experience with Enterprise Risk Management, Audit or a similar risk management function
  • Experience in SQL, Tableau and other data analytical techniques
  • Experience working in an Agile workplace environment

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

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