Capital One Job Openings – Senior Manager (Benefits and Operations)

Website Capital One

Job Description:

This individual will thrive in a fast-paced, entrepreneurial environment and will be responsible for developing and implementing top tier benefits while delivering an amazing associate experience. In this role, the incumbent will lead a team that is responsible for Benefits strategy and operations, first line HR inquiries, and Immigration.

Job Responsibilities:

  • Analyze current and developing legislation, external benchmarking and other environmental factors impacting plan performance and program competitiveness
  • Partner with business leaders, develop and implement benefits strategy to address workforce challenges such as attrition and market competitiveness
  • Utilize data to understand plan or program performance and drive design recommendations
  • Manages benefits financial budget along with regular claims utilization review, communication and plan design initiatives
  • Effectively manage relationships with vendors including responsibility for business relationships, acting as an escalation point for contract and
  • SLA issues, review program and delivery metrics to proactively manage program issues/trends/updates.
  • Develop effective communication plans to optimize impact, understanding of and engagement in benefits and programs
  • Identify and implement technology solutions to improve the associate experience and drive greater integration across benefits programs
  • Monitors trends in the competitive market to ensure benefits program is poised to attract and retain employees
  • Develop, implement and/or manage the Capital One Canada benefit plan designs that align with the company’s strategic objectives and deliver a transformed associate experience
  • Lead benefits plan and policy change initiatives including annual rate renewal efforts

Job Requirements:

  • 5+ years of experience in Benefits Strategy and Implementation
  • Demonstrated experience/proficiency in process improvement example: agile, green belt or change management certification
  • 2+ years HR Operations experience
  • Advanced training in the HR benefits space
  • A strategic thinking and problem solver, including out of box thinking and ideas
  • Strong communicator, both written and verbal
  • Strong skills in teamwork and collaboration
  • Bachelor’s Degree
  • 2 – 3 years and a passion for people leadership
  • Strong project management skills including proven ability to manage multiple projects and effectively manage stakeholders
  • At least one year of HR Operations experience

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

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