Capital One Job Openings – Senior Manager (Benefits and Operations)

Job Description:

This individual will thrive in a fast-paced, entrepreneurial environment and will be responsible for developing and implementing top tier benefits while delivering an amazing associate experience. In this role, the incumbent will lead a team that is responsible for Benefits strategy and operations, first line HR inquiries, and Immigration.

Job Responsibilities:

• Analyze current and developing legislation, external benchmarking and other environmental factors impacting plan performance and program competitiveness
• Partner with business leaders, develop and implement benefits strategy to address workforce challenges such as attrition and market competitiveness
• Utilize data to understand plan or program performance and drive design recommendations
• Manages benefits financial budget along with regular claims utilization review, communication and plan design initiatives
• Effectively manage relationships with vendors including responsibility for business relationships, acting as an escalation point for contract and
• SLA issues, review program and delivery metrics to proactively manage program issues/trends/updates.
• Develop effective communication plans to optimize impact, understanding of and engagement in benefits and programs
• Identify and implement technology solutions to improve the associate experience and drive greater integration across benefits programs
• Monitors trends in the competitive market to ensure benefits program is poised to attract and retain employees
• Develop, implement and/or manage the Capital One Canada benefit plan designs that align with the company’s strategic objectives and deliver a transformed associate experience
• Lead benefits plan and policy change initiatives including annual rate renewal efforts

Job Requirements:

• 5+ years of experience in Benefits Strategy and Implementation
• Demonstrated experience/proficiency in process improvement example: agile, green belt or change management certification
• 2+ years HR Operations experience
• Advanced training in the HR benefits space
• A strategic thinking and problem solver, including out of box thinking and ideas
• Strong communicator, both written and verbal
• Strong skills in teamwork and collaboration
• Bachelor’s Degree
• 2 – 3 years and a passion for people leadership
• Strong project management skills including proven ability to manage multiple projects and effectively manage stakeholders
• At least one year of HR Operations experience

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

Apply Here