Capital One Jobs – Principal Associate

Website Capital One

Job Description:

You will prioritize work, connect dots, enable effective change management, and help us take ideas into transformational strategies and repeatable, dependable processes, with an eye toward focus driven by data, and best practice development.

Job Responsibilities:

  • Develop and enhance HR4HR routines and practices to enable each to best advance work on our strategic objectives
  • Generate excitement about and lead through the changes that will come with innovating within and advancing our HR priorities
  • Define success and measurement against strategic objectives
  • With deep collaboration across the team and with partners, assist in building team roadmap, broader team prioritization efforts, and team vision
  • Own, project manage and/or deliver ad-hoc HR-wide initiatives and projects
  • Manage delivery for key HR cycles (talent management, compensation, performance management), partnering closely with our Horizontal HR HRC
  • Where needed, lean into select chief of staff work for Head of HR, HR & Risk
  • Manage and own team routines, cadences, tools, best-practice and process capture mechanisms (including a team google site), and own documentation and tracking against prioritized work leveraging Agile principles
  • Monitor, iterate, and drive enhancements to HR4HR solutions according to data
  • Leverage a consulting toolkit daily (storytelling, data analysis, structuring problem statements and problem solving, effective communication / stakeholder management, building alignment)
  • Serve as a team data champion – delivering for key health metrics / MBR
  • Stand up an ‘Agile-light’ ecosystem for the team – establishing and maintaining routines, planning, tracking, and be an accountability holder

Job Requirements:

  • Bachelor’s Degree or Military experience or 5 years of Capital One experience
  • At least 2 year of experience in Human Resources
  • Experience interpreting metrics, trends, and data, with a passion for data
  • At least 2 years of experience in Agile, project management, process management, or customer experience management
  • At least 3 years of project management experience
  • Motivated to respond to evolving business needs and new insights, shifting roadmaps and tactics throughout the year as needed
  • Highly motivated, proactive, flexible, and results-oriented
  • Strong storytelling, verbal, and written communication skills (e.g., active listening, comfort presenting to leaders, crafting stories and decks, tailoring messages to multiple audiences)
  • High integrity to deal with a confidential and sensitive topics
  • Ability to thoughtfully weigh risks and implications, see around corners, anticipate concerns and proactively address all

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Vienna, VA, US

Application Deadline: N/A

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