Capitalone Careers – Network Release Manager

Website Capital One

Job Description:

As a Network Release Manager for Debit networks, you will be responsible for managing the relationship between Capital One internal Debit stakeholders, Debit Processor release management resources, and network release management subject matter experts to ensure flawless delivery of quarterly EFT network releases.

Job Responsibilities:

  • Act as point of escalation for Network Release issues and effectively navigate the processor and network relationships and resources to quickly solve problems
  • Partner with networks to ensure timely receipt of quarterly network release requirements
  • Build strong relationships with the Processor and network counterparts and internal Debit business, operations, Fraud, product and tech stakeholders.
  • Accountable for the successful end-to-end coordination and implementation of quarterly Debit network releases
  • Facilitate deep dive sessions with networks and Capital One stakeholders to assess business and technical impacts and formulate a perspective on desired implementation of mandated and optional release components
  • Lead process design and analysis projects in concert with internal and external stakeholders
  • Establish cadence and format for regular stakeholder interactions throughout the release cycle to ensure identification of critical needs/dependencies and that progress, risks, and issues are communicated clearly and in a timely manner
  • Coordinate discussions between Capital One and Debit Processor to align release intent and establish development, test, and production validation scope and schedule.
  • Ensure coordination of sufficient and timely release testing
  • Create a robust approval process for each release
  • Ensure coordination of sufficient and timely post production validation for each release

Job Requirements:

  • At least 4 years of Process Management experience
  • At least 4 years of Project Management experience
  • Bachelor’s Degree or Military experience
  • Professional experience interacting with payment networks in a debit card or credit card processing environments
  • At least 4 years of Release Management experience

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Glen Allen, VA, US

Application Deadline: N/A

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