Capitalone Careers – Process Manager

Website Capital One

Job Description:

We are looking for passion and value diverse views. We actively seek team members with a variety of backgrounds and experiences. If you are curious and eager to learn new things, enjoy relationship building, have a deep reverence for process management, and love to have fun at work, this may be the role for you!

Job Responsibilities:

  • Design and manage the daily process flow including process measurement, analysis, and responding to breakdowns as needed
  • Manage and deliver loan documents and data to Agencies
  • Support various Compliance and Audit reviews including providing responses to data needs, process walkthroughs, issue remediation and designing new controls and documentation
  • Execute tasks and responsibilities in compliance to Bank and Agency regulations and guidelines
  • Maintain loan system of record (Salesforce) to support Underwriting and Closing activities.
  • Lead projects from start to finish including scoping, coordination with stakeholders, planning and tracking status
  • Support oversight of processes assigned to offshore team by building an understanding of their responsibilities and help them to navigate through competing priorities
  • Support identification of processes that are good candidates for standardization, digitization or automation and helping design new processes
  • Support vendor management functions and ensure they are compliant with the Agency guidelines
  • Proactively manage the third-party report process including obtaining bids, engagement, drafting site inspection memos and scheduling site inspections, tracking status and due dates
  • Manage cost accounting summaries, tracks vendor invoices and ensure timely payment

Job Requirements:

  • Assertive, proactive, and results-focused
  • Detail-oriented with the ability to deliver timely, error-free work, with a high degree of independence
  • Advanced degree or certification
  • At least 3 years of experience in Process, Program or Project Management.
  • Ability to contribute actively in a team environment and support team goals through motivating others to consider unique perspectives and approaches to work
  • Bachelor’s Degree or military experience.
  • 4+ years of experience in Process, Program or Project Management.
  • 4+ years of banking experience working in loan administrative function.

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Bethesda, MD, US

Application Deadline: N/A

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