Capitalone Careers – Solution Process Manager

Website Capital One

Job Description:

As a Manager of Process Management, you will lead a team of process managers in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line.

Job Responsibilities:

  • Providing subject matter expertise on processes when representing the department in projects and other meetings
  • Designing and producing metrics used to measure efficiency and effectiveness
  • Driving process improvements aligned with desired customer outcomes
  • Analyzing, identifying, and correcting data issues with systems used or owned by a department
  • Creating and validating processes
  • Managing and leading a team of associates

Job Requirements:

  • At least 5 years of experience in People management
  • Bachelor’s Degree in Business Administration, Accounting, Management, Human Resources or Economics
  • Lean certification or Six Sigma certification
  • Experience with Data Bricks, Python Scripts, or Tableau
  • High School Diploma, GED or equivalent certification
  • At least 5 years of experience in Complex problem solving
  • At least 2 years of experience in People management
  • At least 5 years of experience in Project management
  • At least 2 years of experience in Process management
  • At least 2 years of experience in Relationship management
  • At least 5 years of experience in Process management
  • At least 2 years of experience in Project management

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Richmond, VA, US

Application Deadline: N/A

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