Capitol One Bank Jobs – Client Relationship Manager

Website Capital One

Job Description:

As part of the Capital One Trade Credit organization, you’ll team up with world-class professionals to support managing a single or subset of our existing commercial clients/programs. You will be part of our growing Client Management Strategy Team and have an important position to manage the strategic program(s) day to day.

Job Responsibilities:

  • Establish interaction models and routines both internally and externally to drive program work forward
  • Lead teams cross functionally to solve problems and implement strategic initiatives for the assigned portfolios; represent the program’s intent across various internal areas (e.g. tech)
  • Will play a key role in managing contract adherence, SLA’s, escalations and compliance with policies/procedures for assigned program(s)
  • Manage and coordinate key partner meetings, inclusive of day to day working teams and monthly business reviews
  • Develop portfolio management strategy, including growth plans
  • Develop deep relationships with the partner/client and their program managers; will be the main day to day point of contact for assigned partner(s); will be the face of the client externally

Job Requirements:

  • At least 3 years of experience in credit card, B2B payments or financing industry with an issuer, fintech, partner or as a consultant
  • At least 3 years of experience in client management
  • Bachelor’s Degree

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Location: Portland, ME, US

Application Deadline: N/A

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