Cat Careers – Sales Operations Manager

Website Caterpillar

Job Description:

We are looking for a world-class Sales Operations Manager to design, build and maintain our sales operations tools and processes. You will support our National Account Management Team to deliver the maximum value to our customers and dealers.

Job Responsibilities:

  • Project manage cross-functional teams to develop solutions to support sales processes
  • Proactively identify bottlenecks in the sales process and dealer sales operations process to find ways to reduce or eliminate them
  • Work alongside National Account Region Managers to define objectives, standardize sales processes, and create relevant reporting
  • Analyze the current data and systems: create and implement a go-forward data-management plan to support the business leaders to make insight-driven decisions
  • Create lead score process and lead education and deployment into the National Accounts team sales organization
  • Increase productivity with business process improvements, simplifying processes, and implementing sales automation tools
  • Ensure effective setup and consistent use of across the sales organization
  • Ensure sales operations compliance and represent National Account sales function on company compliance and governance activity
  • Manage the sales operations processes to enable sales team productivity
  • Manage the National Accounts Pricing process, and research, develop and implement pricing tools
  • Co-manage dealer communication strategy ensuring dealer alignment with the National Account Program
  • Manage metrics reporting to support data-driven decision making

Job Requirements:

  • Knowledge of Caterpillar machines, application and work tool products and related services
  • 10-15 years’ experience managing sales operations in a B2B organization, preferably for equipment or durables
  • Prior people management experience
  • Bachelor’s degree
  • Experience with database management and working in complex environments with multiple data sources
  • MBA preferred
  • Experience in complex pricing structures design

Job Details:

Company: Caterpillar

Vacancy Type: Full Time

Job Location: Peachtree City, GA, US

Application Deadline: N/A

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