Caterpillar Job Openings – Sales Support Engineer

Website Caterpillar

Job Description:

To support and counsel dealers in achieving dragline and electric rope shovel aftermarket distribution capabilities that reduce distribution costs, improve productivity and efficiency. This is a field-based assignment for an experienced, individual contributor where assignments are complex, challenging and lend themselves to strategic decisions.

Job Responsibilities:

  • Advising and directly assisting dealers on technical and commercial information flow including identifying and communicating value and shortcomings of systems to Caterpillar and assigned dealer;
  • Counseling dealer in developing increased human performance capability such as assessing, identifying and implementing performance gap solutions;
  • Advising on existing and potential customer service issues and improvement measures by analyzing and reporting on commercial impact of product problems;
  • Consulting with dealers on forecast, parts, and machine outage strategy planning and sales techniques including influencing dealer to expand their value offerings to capitalize on new sales/profit opportunities and providing direct support during the process

Job Requirements:

  • A college or university degree or additional 4 years relevant professional experience
  • Experience working with or for Caterpillar Dealers
  • Experience working for a mine or mining contractor
  • Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers
  • 6 to 8 years prior dragline and/or electric rope shovel experience
  • Demonstrated ability to work on larger scale, more complex assignments and provide direction to others on project assignments
  • Knowledge of Caterpillar products, policies, and procedures

Job Details:

Company: Caterpillar

Vacancy Type: Full Time

Job Location: Edmonton, AB, CA

Application Deadline: N/A

Apply Here

 Report Job