Cigna Healthspring Jobs – Engagement Consultant

Website Cigna

Job Description:

Responsible for consulting with employers and brokers in the development of strategic health engagement plans, spearheading customer engagement initiatives, coordinating awareness and education activities and educating customers on being a better consumers of healthcare. Engagement Consultant also presents benefit plan design to our customers at annual open enrollment meetings.

Job Responsibilities:

  • Assess client’s employee health challenges and objectives, helping to design a strategic multi-year wellness program that is customized to their workforce, goals and budget. The assessment will utilize health assessment data, organizational assessment data and in addition to factor in claim/utilization data, employee survey data, or other data as appropriate.
  • Consult with client to convey the importance of the right framework for an effective wellness program, i.e., leadership support, a wellness committee, appropriate incentive structure, and supporting organizational policies related to wellness
  • Manage assigned book of business; in addition, manage client wellness fund that is provided by Cigna (if applicable). This may include arranging reimbursement to client and payments to vendors for qualified expenses as needed.
  • Coordinate with sales partners to identify opportunities for product penetration of existing accounts, potential sales of ancillary products and strategies to maximize membership
  • Execute presentations to clients or brokers to describe and respond to questions about Cigna’s health and wellness offerings, approach, and results. May participate in finalist presentations to provide insight on Cigna’s health and wellness capabilities.
  • Provide ongoing analysis and evaluation of client communication/health/wellness strategies to determine effectiveness, penetration, and impact to client’s total claims and utilization, biometric data, and employee engagement
  • Responsible for presenting Cigna employee benefits for all new and renewing groups on an annual basis. Coordinates and deliver client and customer education sessions and benefit education meetings.
  • Refer, or delegate questions, issues, and problems to appropriate Cigna resources on a wide range of products as they relate to the assigned book of business

Job Requirements:

  • Proven ability to present in group setting with technology platforms (Cisco Web Ex, WebEx Meeting applications)
  • Possess knowledge of Excel, Word and PowerPoint
  • 2 or more years preferred experience in client facing, corporate health promotion program design
  • Possess problem solving and analytical skills; attention to detail and proven ability to manage set timelines
  • Proven ability to function in a heavily matrixed environment
  • Proficient oral and written communication skills
  • Must be willing to travel to local and remote clients/customers and trainings/meetings as needed (30-35%); overnight travel may be required; markets may vary
  • This position is based in Tampa, Fl. Candidates must be able to travel in and around the greater Tampa area (30-35%)
  • Ability to obtain Life and Health Producers license – candidate may achieve certification/license within one year post-hire
  • Ability to foster collaboration, value others perspectives and gain support and buy-in for organizational proposals

Job Details:

Company: Cigna

Vacancy Type: Full Time

Job Location: Tampa, FL, US

Application Deadline: N/A

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