Website Citi
Job Description:
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client base in coordination with the consumer sales team.
Job Responsibilities:
- Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
- Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding
- Execute planning and budgeting activities to ensure branch annual goals are met
- Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
- Administer branch sales, service, control and management of human resources
- Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
- Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
- Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
Job Requirements:
- 5-8 years of relevant experience required
- Previous experience in banking or financial industry preferred
- Consistently demonstrates analytic skills
- Bachelor’s Degree/University degree or equivalent experience
- Proven experience managing teams
- Consistently demonstrates clear and concise written and verbal communication skills
Job Details:
Company: Citi
Vacancy Type: Full Time
Job Location: Santa Clara, CA, US
Application Deadline: N/A
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