Citi Placement – Fraud Ops Sr Analyst

Website Citi

Job Description:

The Fraud Ops Sr Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations – Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Job Responsibilities:

  • Serve as an expert in fraud prevention and loss control, overseeing a segment of the workforce
  • Evaluate moderately complex and varied issues with substantial potential impact
  • Assume informal/formal leadership role within teams, and coach and train new recruits
  • Partner with the operation team(s) and other departments within fraud prevention and loss control
  • Contribute to the development of new techniques and processes for the area or function
  • Identify, Lead and Execute on Operations Readiness Tasks for new product or process implementation for Retail Bank Fraud Operations Groups.
  • Work with our Control and Monitoring Partners to identify key risks to create necessary activities and controls.
  • Complete Defect Analysis on fraud losses, document and share finings with Senior Leaders
  • Create and Implement preventive strategies, policies and training for the business to mitigate fraud losses driven by Operations
  • Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact
  • Recommend and implement new work procedures and address and resolve exceptional/unusual issues
  • Partner with key stakeholders in Legal, ICRM, Policy, Analytics and Operations to strategize, plan and obtain necessary approvals for process and procedure implementation.
  • Work with Vendors and Internal Citi groups to request, document and prioritize requirements that are critical to the area or function.

Job Requirements:

  • Proficient in Microsoft Office and Access
  • Consistently demonstrates clear and concise written and verbal communication
  • Experience in trend analysis and alerts in early fraud detection
  • Ability to work in a high-paced environment
  • Experience in Project Management or related field
  • Experience in driving and executing on Business improvement initiatives
  • Demonstrated experience in application and development of advanced statistical models
  • Proven experience in the Investigation and Fraud process
  • Bachelor’s degree/University degree or equivalent experience
  • 5-8 years of experience in a related role
  • Intermediate to senior level experience in a similar position preferred

Job Details:

Company: Citi

Vacancy Type: Full Time

Job Location: San Antonio, TX, US

Application Deadline: N/A

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