
Website Citi
Job Description:
Responsible for the support to day to day management and oversight of LATAM regional issues and overall issue management practices across the LATAM region. He/She will also be responsible for supporting the design and implementation of key reports leveraged in support to risk management activities as well as other managerial reports with primary focus on the regional needs. He/she will report directly to the LATAM Issue Management and Reporting Lead
Job Responsibilities:
- Produce reporting to support day to day issue management activities
- Maintain related procedures and other documentation
- Drive timely and comprehensive remediation of issues owned by the regional management team (IBRC/CAO/CEO)
- Proactive day to day management and oversight of regional issues in LATAM
- Coordinate with the IBRCs, issue owners and coordinators on the remediation efforts for senior management reporting and escalation as relevant
- Support the Monitoring and reporting on Key Performance Indicators
- Partner with IBRCs and other relevant stakeholders on the implementation of tactical and strategic enhancements to issue management standards
- Produce senior-level periodic reports to provide status updates and escalations, as needed.
- Support highest quality standards around issue management practices across the region
- Support relevant governance to ensure issues and remediation of those across the region are appropriate overseen
- Timely escalate issues, emerging risks, trends and themes to senior management and relevant forums as appropriate
- Monitor and oversee the remediation of regional issues
- Ensure issue management standards are met
- Collaborate with IBRCs in the region and provide guidance/support related to the issue management standards
- Partner with stakeholders across the region to ensure issues are proactively identified and documented
- Support businesses and functions on the design and documentation of corrective action plans
- Identify opportunities to implement improvements in controls and governance processes, reporting and forums
Job Requirements:
- Ability to present internally and externally to senior executives
- Fluent English and Spanish. Portuguese a plus.
- He/she should have knowledge of Compliance, Audit, Controls and Corporate Information Security policies and standards
- Ability to multi-task, prioritize tasks and manage concurrent projects and deliverables, under tight deadlines to achieve deliverables according to the business requirements
- Up to date understanding of key risk and control concepts, tools and trends relating to risk identification, rating and prioritization, mitigation and reporting
- Leadership skills including ability to work effectively and drive results with a virtual global team
- Prior work experience in risk management/mitigation and controls
- Graduate degree, BS or concentration in Business Administration, Legal and/or Finance. MBA a plus
- General understanding of financial institutions framework and applicable regulation
- 2+ years of experience in Analytics and Reporting
- Prior work experience in operational risk, compliance or operations
- Capacity to proactively anticipate, identify, and resolve problems
- Proficient in MS Suite applications
- Self-starter who can work independently and with an appetite for challenging assignmentsAnalytical capability of data mining, result interpretation, drivers and trends and summarizing findings into charts, graphs and commentary
- presentations.
- 3-5 years experience in the Financial Services Industry
- Risk-based thinking and an analytical mindset
Job Details:
Company: Citi
Vacancy Type: Full Time
Job Location: Miami, FL, US
Application Deadline: N/A
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