Citibank Job Opening – Senior Business Analyst

Website Citi

Job Description:

The Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area.

Job Responsibilities:

  • Regularly undertakes a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance.
  • Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
  • Ensures resources are assigned to project & monitor commitment.
  • Facilitates the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business.
  • Participates in the delivery of internal communications enabling the business officers to effectively service clients.
  • Acts as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients.
  • Manages and coordinates the business, Citibank and Regional projects with focus on Development and Change Management.
  • Establishes project communication needs and create project communication plan.
  • Creates the project risk management plan. Work with procurement team to create, administer, track, and eventually close project contracts.
  • Coordinates and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed.
  • Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
  • Identifies key stakeholders who participate in project scope definition.
  • Tracks actual project costs, identify variances, and reforecast project costs as needed.
  • Ensures change control is executed throughout project.
  • Identifies, documents, and understands project dependencies.
  • Manages on a daily basis the investigation of a product, policy and procedure queries raised by team members.
  • Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required.
  • Measures project management performance against standards.
  • Ensures appropriate project staffing levels.

Job Requirements:

  • Outstanding problem-solver, Should demonstrate a commitment to quality and attention to detail
  • Experience preferred with Know Your Customer / Anti money Laundering and / or similar types of case management workflow process and tools/systems
  • 2-3 years of experience
  • Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations.
  • Past involvement with / aptitude for data integration projects
  • Bachelor’s/University degree or equivalent experience
  • Demonstrated ability to elicit requirements vs. just gather them
  • Experience with Agile/iterative/incremental approaches as well as traditional approaches, and hybrid bridging of the two

Job Details:

Company: Citi

Vacancy Type: Full Time

Job Location: Jacksonville, FL, US

Application Deadline: N/A

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