Costa Jobs Near Me – Data Analytics Manager

Job Description:

As a key lead in the Global Consumer Data & Digital Analytics team, this role requires a highly curious and experienced analyst, with abilities to drive key commercial insight from our loyalty and consumer data. Your insight will contribute to Costa being a market leader in digital and loyalty analytics.

Job Responsibilities:

• Communicate progress to senior stakeholders and programme sponsors and beyond. Able to look for opportunities to help other teams by sharing learning and driving best practice.
• Work very closely with data and reporting team members, to ensure our outputs and metrics are consistent and aligned.
• Core understanding of our data assets and supporting a range of internal business teams with consumer insights (promotional uptake, segment performances, opportunities to target consumers etc).
• Ability to drive team members to thrive and push their products forward with energy and enthusiasm.
• Identifying new opportunities to be driving value from data and supporting our data growth in international markets.
• As a relatively newly formed Global Digital team, we build trust and confidence throughout the business by providing insight and analytics to showcase value of loyalty data on acquiring and retaining customers.
• Designing, producing and delivering a range of timely insight and helping with key data requests on consumer behaviour.

Job Requirements:

• Experience of using data and insight with stakeholders to influence business decisions
• Strong analysis and insight skills in a retail environment, including working with multiple sources of data
• Understanding of key customer metrics and drivers of loyalty (segmentation, RFV, loyalty reporting etc)
• Strong stakeholder management – experience managing senior stakeholders
• Strong experience of SQL – developing consumer insights from data
• Experience of working with large amounts of data and using this data to create insight for present to the business
• Demonstrable advanced level MS Excel skills with VBA experience an advantage
• Recommend, Define and take ownership of analytical insight for Digital and Loyalty
• Proven communication and presentation skills
• Good storytelling skills – Ability to adapt and present findings to the relevant audience.
• Sound experience with delivering meaningful customer insight to support strategic business decisions, gained ideally within retail or FMCG sectors.

Job Details:

Company: Costa

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here