Website City of Ekurhuleni
Job Description:
Monitor water and electricity consumption as per deviation list to ensure that account is correctly billed and to prevent over or under billing
Job Responsibilities:
- Calculate and process journals to correct incorrect billing on account to ensure that account will be correctly billed and adjustments done to get consumption in line with meter readings
- Assist with investigation of complex meter and consumption problems of clients to ensure that account are correctly billed and to close the complaint of the client
- Capture interim maintenance on Venus system to ensure correct billing and not unrealistic charges to clients account
- Handle customer complaints to ensure account is correct and client’s complaint can be closed
- Capture customer requests or maintenance matters on EMIS to ensure maintenance on meters will be performed and client’s complaints can be closed and account corrected
Job Requirements:
- Grade 12 or relevant equivalent NQF Level 4 qualification
- 1 year experience in a similar experience
Job Details:
Company: City of Ekurhuleni
Vacancy Type: Full Time
Job Location: Nigel, Gauteng, SA
Application Deadline: N/A
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