Emirates Group Careers – Cargo Manager

Website Emirates

Job Description:

To create maximum awareness in the market and to maintain sales and service standards according to company procedure, in order to optimise revenue, tonnage and yield. Responsible for all aspects of control of export and import operations within the territory.

Job Responsibilities:

  • Provide periodic reports on commercial contacts, the rate of attainment against objectives and the effectiveness of the station performance (route and point of sale)
  • Undertake sales and other commercial activities to meet corporate revenue, tonnage and yield objectives. Identify and develop new customer segments (e.g. road feeder, offline activities). Negotiate tonnage and revenue agreements with new and existing clients within the region.
  • Disseminate information and procedures relating to the acceptance and carriage of air cargo to customers within the territory to ensure compliance with policy and safety standards. Ensure compliance with company and industry rules, policies and procedures for safe, secure and efficient operations.
  • Identify objectives and implement strategies for sales and operational activities within the assigned territory. Recommend to Head Office sales policies, pricing and marketing activities relevant to the local market
  • Through pro-active communication, ensure agents and other customers are apprised of Emirates SkyCargo products, services, and e-business capabilities, thereby contributing to enhanced customer service standards, repeat business and customer loyalty.
  • Manage cargo employees in compliance with corporate and local regulations, policies and procedures to ensure the development of a disciplined, skilled and motivated work force.
  • Coordinate with cargo employees, handling agents, airport authorities and other suppliers to ensure that they are conversant with EK’s operational requirements and procedures (including Special Handling) in order to maximise cargo uplifts and optimise the utilisation of capacity with the requisite service standards, cost efficiencies and revenue generation.
  • Identify local trends and provide timely feedback on market conditions with respect to pricing and competitor activities.

Job Requirements:

  • Proven ability to lead and develop staff
  • Strong presentation and negotiation skills
  • Knowledge of the local area cargo environment
  • Educated to Degree (or equivalent) with at least 5 years’ experience in a Cargo Operations & Sales environment, including at least 3 years at a supervisory level.
  • Valid driving license
  • Knowledge of Dangerous Goods regulations and Advanced Load Control and currently holds / has previously held licences in these areas
  • Fluency in English and the language of the country you are working is essential
  • PC based skills including Microsoft Word/ Excel/ E-mail/ Powerpoint

Job Details:

Company: Emirates

Vacancy Type: Full Time

Job Location: Washington, United States

Application Deadline: N/A

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