Hilton Jobs – Catering Sales Manager

Website Hilton

Job Description:

As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience.

Job Responsibilities:

  • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
  • To organize, plan and prioritize your duties by developing plans and goals.
  • Demonstrate knowledge of job systems, products, systems, and processes.
  • Other duties as necessary based on business needs.
  • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
  • Timely communication to internal and external clients via telephone, email, written documents or in person.
  • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
  • Participate in customer site inspections and assist with the sales process as necessary.
  • Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
  • Selling and influencing both internal and external clients.

Job Requirements:

  • Leadership – We’re leaders in our industry and in our communities.
  • Minimum Years of Experience: one (1) year Hospitality related experience at manager level.
  • Now – We operate with a sense of urgency and discipline
  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Ownership – We’re the owners of our actions and decisions.
  • Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
  • Knowledge of the hotel property management systems (Delphi.fdc)
  • Teamwork – We’re team players in everything we do.
  • Integrity – We do the right thing, all the time.

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Cleveland, OH, US

Application Deadline: N/A

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