Jobs at BlackRock – Client Service Analyst

Website BlackRock

Job Description:

As a key member of the team, you will coordinate with departments and business lines across the firm. The role offers an opportunity to join a fast paced and growing business within BlackRock.

Job Responsibilities:

  • Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within proprietary trading system.
  • Review account level reporting and distributions to clients (i.e. monthly, quarterly, and annually).
  • Where appropriate warehouse legal/contract document (i.e. subscription agreements, application materials, transfer agreements, waivers, letters of undertaking, etc.). Handle and maintain electronic and hard copy filing systems
  • Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system.
  • Create client profiles and investor attribute universe.
  • Assist in fulfilling requests for offering documents as needed. Liaise with Institutional and Retail Sales and Product Specialists to customize client offering packages based on investor attributes, regulatory and business requirements.
  • Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation.

Job Requirements:

  • Software skills must include a strong background in Word and Excel and an aptitude for working within proprietary databases desirable but not essential
  • Able to grasp complex concepts and details quickly
  • Ability to manage his/ her own workload, multi-task, balance multiple and conflicting priorities and meet deadlines in a fast-paced and changing environment
  • High attention to detail, ability to focus and take ownership of tasks until completion
  • Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately
  • Prepared to take initiative, work flexibly to help the team achieve its goals, and respond positively to change.
  • The successful applicant will be self-motivated, proactive and able to change directions quickly
  • Ability to communicate clearly and concisely, both orally and in writing, at all levels
  • Ability to work independently and as part of a team
  • Ensures accurate record keeping of work and shows excellent organizational skills
  • 1-3 years’ experience in a fast-paced, deadline orientated, operational/ client service role desirable but not essential
  • Takes responsibility for the completion of own work in accordance with agreed processes and to the highest standards of quality and timeliness

Job Details:

Company: BlackRock

Vacancy Type: Full Time

Job Location: Edinburgh, Scotland, United Kingdom

Application Deadline: N/A

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