Jobs at BlackRock – Relationship Manager

Website Blackrock

Job Description:

In the role of Client Service Officer (CSO) you will be a dedicated client servicing lead for BlackRock’s OCIO team. You will begin building a deep and positive relationship with the client from a very early stage of the firm’s overall relationship and continue this partnership into an ongoing dedicated servicing role.

Job Responsibilities:

  • Demonstrate your deep client knowledge to understand how BlackRock can continuously improve its service proposition for complex clients
  • Contribute to client RFP pitches and new business opportunities in your capacity of CSO, being a role model for BlackRock’s vision for delivering superior Client Experience
  • Partner with specialized implementation team members, to onboard and handle ongoing change to your complex mandates
  • Lead the design and documentation of a servicing standard that meets each client’s needs
  • Own and evolve the core operational service offering in partnership with operational groups across the firm and our key third party providers
  • Deliver a dedicated service experience that exceeds this standard through proactive engagement
  • Establish a positive relationship with complex OCIO clients and build a deep understanding of their organization and whole portfolio investment solution
  • Partner with colleagues and functions across BlackRock to innovate and develop new technology and operational processes that continue to improve your clients’ servicing experience

Job Requirements:

  • Excellent interpersonal skills and team-approach attitude
  • Experience in contributing to, and delivery of client RFP pitch materials and presentations
  • Problem solver who seeks to innovate and design solutions
  • A quick and curious learner who seeks to improve themselves and those around them
  • Naturally exudes emotional ownership for client needs
  • Proven client management skills and service philosophy
  • Ability to understand complex investment portfolios and experience with associated operating models
  • Confidence to form and deliver a clear opinion and articulation of your rationale
  • Appreciation for importance of process to handle risk
  • Proficiency in independently prioritizing own work
  • Operates optimally under pressure and working to tight deadlines
  • Understanding of the US regulatory landscape and how it impacts US institutional clients preferred
  • Strong understanding of the key operational activities required to support multi-asset solutions for large clients

Job Details:

Company: Blackrock

Vacancy Type: Full Time

Job Location: Princeton, NJ, US

Application Deadline: N/A

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