Jobs at BlackRock – Relationship Manager

Job Description:

In the role of Client Service Officer (CSO) you will be a dedicated client servicing lead for BlackRock’s OCIO team. You will begin building a deep and positive relationship with the client from a very early stage of the firm’s overall relationship and continue this partnership into an ongoing dedicated servicing role.

Job Responsibilities:

• Demonstrate your deep client knowledge to understand how BlackRock can continuously improve its service proposition for complex clients
• Contribute to client RFP pitches and new business opportunities in your capacity of CSO, being a role model for BlackRock’s vision for delivering superior Client Experience
• Partner with specialized implementation team members, to onboard and handle ongoing change to your complex mandates
• Lead the design and documentation of a servicing standard that meets each client’s needs
• Own and evolve the core operational service offering in partnership with operational groups across the firm and our key third party providers
• Deliver a dedicated service experience that exceeds this standard through proactive engagement
• Establish a positive relationship with complex OCIO clients and build a deep understanding of their organization and whole portfolio investment solution
• Partner with colleagues and functions across BlackRock to innovate and develop new technology and operational processes that continue to improve your clients’ servicing experience

Job Requirements:

• Excellent interpersonal skills and team-approach attitude
• Experience in contributing to, and delivery of client RFP pitch materials and presentations
• Problem solver who seeks to innovate and design solutions
• A quick and curious learner who seeks to improve themselves and those around them
• Naturally exudes emotional ownership for client needs
• Proven client management skills and service philosophy
• Ability to understand complex investment portfolios and experience with associated operating models
• Confidence to form and deliver a clear opinion and articulation of your rationale
• Appreciation for importance of process to handle risk
• Proficiency in independently prioritizing own work
• Operates optimally under pressure and working to tight deadlines
• Understanding of the US regulatory landscape and how it impacts US institutional clients preferred
• Strong understanding of the key operational activities required to support multi-asset solutions for large clients

Job Details:

Company: Blackrock

Vacancy Type: Full Time

Job Location: Princeton, NJ, US

Application Deadline: N/A

Apply Here