Jobs at Estee Lauder – Assistant Retail Manager

Website The Estée Lauder Companies Inc.

Job Description:

To be the World’s leading professional makeup authority serving both professional makeup artists and consumers, while supporting the Credo ‘All Ages, All Races, All Sexes’.

Job Responsibilities:

  • Utilise CRM to develop customer loyalty programme for product launches events and appointments in conjunction with the brand’s customer program.
  • Empower others to be strategic in their respective roles and be accountable for results.
  • Ensure clear and specific communication when collaborating with others inside and outside of the business.
  • Schedule Artists to optimise coverage according to external traffic requirements.
  • Ensure M.A.C Service Agreement is kept alive in everything you do.
  • Resolve internal and external Customer issues and requests, in an efficient and timely manner.
  • Ensure staff deliver consistent, excellent service in accordance with our M.A.C Mission Statement.
  • Analyse and review goals and develop strategies to improve performance.
  • Promote an environment where people feel encouraged to express their needs and opinions.
  • Create and maintain an atmosphere geared to achieving sales.
  • Recognise and celebrate success.
  • Maximise opportunities for makeup services.

Job Requirements:

  • Enjoys working in a fast pace environment and has a proactive attitude
  • Possess strong people management, development and leadership skills
  • Passionate about the beauty industry and its trends
  • Strong communication skills to cascade information to teams
  • Proven experience of managing a team in a fast paced retail environment

Job Details:

Company: The Estée Lauder Companies Inc.

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

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