Jobs at Lloyds – Banking Operations

Website Lloyds

Job Description:

Lead and motivate the Banking Operations team responsible for the operational delivery of Commercial Lending Servicing, Working Capital Loans and Bi-lateral Standby Letter of Credit transactions. Build consensus to ensure the Operational Platform is fit for purpose and can support the future business needs of LBCM in North America.

Job Responsibilities:

  • Ensure the team accurately performs all tasks including investigation, reconciliation, invoicing, past due escalation, reporting, collection of principal/interest/fees, payment activities (including SWIFT payment processing and administration of escrow deposits). Ensuring in all cases compliance to agreed policies, procedures and LBG protocols regarding approvals.
  • Manage the delivery of a range of operational activities and the servicing of all products offered now or in the future serviced by Banking
  • Operations including but not limited to; bilateral/agented/participated or syndicated deals, Letters of Credit, Revolvers, Terms Loans, Working Capital Products.
  • Coordinate the timely and accurate production of management and financial reporting relating to Banking Operations products.
  • Assist the Head of Operations / Senior Manager (SM) in all aspects of managing the Banking Operations team including providing coverage for
  • SM and deputized in his/her absence.
  • Ensure KPI(s) and KRI(s) reflect accurately the operational risks associated with Banking Operations, and are fit for purpose, reflecting system and process changes within the team
  • Actively support and provide input into any systems or business process project, as needed.
  • Ensure the effective motivation and development of all team members to maintain customer service standards, enabling staff to acquire the specialist skills needed to perform their role in a constantly changing environment.
  • Actively develop and maintain relationships with key customers, colleagues and peers by responding to enquiries, obtain/exchange information, identify and implement best practises and where appropriate ascertain customers’ expectations and business requirements.

Job Requirements:

  • Experience in an analytical position with strong attention to detail
  • Demonstrated ability to effectively communicate complex ideas in an effective and concise fashion in verbal and written format
  • Strong leadership and collaborative skills
  • Excellent organizational, analytical, time management skills
  • Experience in risk management related to daily processing, escalation of issues and proposed resolution
  • Minimum of five (5) years of experience in managing a medium to large scale, diverse banking operations team
  • Self-motivated, takes initiative and has the ability to delegate, effectively organize, multi-task and prioritize a wide array of initiatives, with an aptitude for innovation
  • Proven ability to deliver against tight deadlines, with the best outcome for the client and the organisation
  • Strong project skills covering numerous disciplines
  • Proven aptitude in innovation, agile working and project implementation
  • Minimum five (5) years’ experience using ACBS or comparable industry standard lending platform
  • Bachelor’s degree

Job Details:

Company: Lloyds

Vacancy Type: Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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