Jumeirah Group Careers – Relations Executive

Website Jumeirah Group

Job Description:

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Job Responsibilities:

  • Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.
  • Responsible for the warm welcome of all the restaurant’s guests in a friendly and timely manner.
  • An opportunity has arisen for a Guest Relations Executive (Hostess) to join our Food & Beverage department in the Jumeirah Group. The main duties and responsibilities of this role:
  • Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards
  • Ensures fond farewell of each guest encouraging them to return.
  • Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.
  • Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual

Job Requirements:

  • Must possess interpersonal skills and ability to work in multi-cultural environment
  • Fluent English communications skills
  • Secondary education
  • Knowledge of Food and Beverage applications (micros, epicure)
  • 1-2 year in Guest Service experience in a 5 star hotel

Job Details:

Company: Jumeirah Group

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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