Lincoln Financial Jobs – Protection Operations Team

Website Lincoln Financial

Job Description:

As Director of the Group Protection Training Team, you will provide leadership, coaching and development to a team of 8-10 Trainers. You will provide your team direction on processes and procedures while collaborating with your peers and senior leaders on our overall strategic objectives. You will be responsible for the overall design, delivery, and execution of training programs within Group Protection Operations.

Job Responsibilities:

  • You will evaluate work efforts across the team for ongoing opportunity to shift activities to most appropriate skill set and drive towards a more cost-effective model.
  • You will lead a vital team in an environment that is constantly changing by empowering them to proactively challenge what they do each day.
  • You will provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent. You will direct and evaluate individual/team performance and takes appropriate action to meet and/or exceed performance standards.
  • You will establish and maintain a collaborative relationship with key internal stakeholders across the functional areas while acting as a resource for team members. In addition, you will partner with key stakeholders to focus on initiatives to increase employee engagement, employee experience and drive positive customer experiences.
  • You will develop training strategies to support cross organizational roles leveraging instructional and digital delivery methods. In addition, you will direct, conduct and/or participates in complex training projects for the retirement plan services operations team.
  • You will identify and prioritizes complex/comprehensive training needs and requirements in collaboration with business stakeholders and management.
  • You will direct ongoing assessments of training effectiveness with the key focus on accelerating/enhancing productivity, engagement and quality and recommends complex and/or highly comprehensive training modifications as necessary.

Job Requirements:

  • Experience in adult education and learning concepts and programs
  • Project Management experience
  • Nice-to-have Experience (Preferred)
  • 4 Year/Bachelor’s degree or equivalent work experience (4 years of experience in lieu of Bachelor’s)
  • Experience with e-learning programs and tools
  • 7+ Years of experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience
  • Prior experience leveraging technology driven training tools and implementing learning programs for a remote workforce

Job Details:

Company: Lincoln Financial

Vacancy Type: Full Time

Job Location: Dover, NH, US

Application Deadline: N/A

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