Lloyds Banking Group Careers – Head of Product Strategy

Website Lloyds

Job Description:

Reporting directly to the Managing Director, Personal Current Accounts, Payments, Fraud & Financial Crime, you’ll be a key member of the wider business’ Senior Leadership Team. As a team we follow a hybrid working model, combining working from home with working in the office – you’ll typically be in the office 3 days per week.

Job Responsibilities:

  • Responsibility for designing innovative products and services for our customers.
  • Ensure decisions go through the required governance to deliver great customer outcomes.
  • Shaping and delivering investment business cases.
  • Key focus on maintaining, and leadership of team supporting, conduct and operational risks in line with Bank appetite.
  • Building positive relationships with external parties in the market.
  • Management of customer experience, income, costs, risks, and investment priorities for relevant products & services.
  • Bringing and developing expertise in areas including payments, current accounts, fraud and financial crime.
  • Collaborate with internals stakeholders to drive the agenda across the Group, and build untapped relationships.
  • Leadership of Board-level initiatives and projects, covering customer experience and investment activity.

Job Requirements:

  • Ability to translate a customer strategy into a clear commercial strategy, setting stretching goals and managing performance to achieve these targets.
  • Proven ability to drive for new and innovative ways of meeting customer needs.
  • Knowledge of the PCA & Payments as well as wider markets, demonstrating clear understanding of customer, market, conduct, regulatory and competitor trends.
  • Strong track record of setting and articulating strategy to a senior audience, both verbally and through succinct & informative papers.
  • Experience in managing a large and diverse portfolio of work.
  • Proven track record of undertaking financial analysis.

Job Details:

Company: Lloyds

Vacancy Type: Full Time

Job Location: London, England, United Kingdom

Application Deadline: N/A

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