Macy’s Application – Sales Beauty Advisor

Website Macy’s

Job Description:

As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics.

Job Responsibilities:

  • Participate in pre-selling and sales driving events
  • Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer.
  • Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back. Provide outstanding service – whether that be in person, virtually or on the phone
  • Regular, dependable attendance & punctuality
  • Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines
  • Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned
  • Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy’s Loyalty Program
  • Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs
  • Meet regularly with your supervisor to discuss your performance, goals and actions
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Partner with Counter Manager and CSX Manager to identify business driving opportunities
  • Self-motivated to stay current on brand related product knowledge and beauty trends

Job Requirements:

  • Previous cosmetic or fragrance sales experience a plus
  • Resourceful and able to adapt quickly to changing priorities
  • Position requires prolonged periods of standing/walking around store or department
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • High School Diploma or equivalent required
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Job Details:

Company: Macy’s

Vacancy Type: Part Time

Job Location: Los Angeles, California, United States

Application Deadline: N/A

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