Macy’s Careers – Retail Cosmetics Sales – Naples

Website Macy’s

Job Description:

As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics.

Job Responsibilities:

  • Self-motivated to stay current on brand related product knowledge and beauty trends
  • Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines
  • Meet regularly with your supervisor to discuss your performance, goals and actions
  • Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
  • Participate in pre-selling and sales driving events
  • Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer.
  • Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back. Provide outstanding service – whether that be in person, virtually or on the phone
  • Partner with Counter Manager and CSX Manager to identify business driving opportunities
  • Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned
  • Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy’s Loyalty Program

Job Requirements:

  • Frequently lift/move up to 25lbs
  • Previous cosmetic or fragrance sales experience a plus
  • Resourceful and able to adapt quickly to changing priorities
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • High School Diploma or equivalent required
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
  • Position requires prolonged periods of standing/walking around store or department

Job Details:

Company: Macy’s

Vacancy Type: Full Time

Job Location: Naples, FL, US

Application Deadline: N/A

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