Metropcs Employment – Mobile Expert

Website MetroPCS

Job Description:

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the Metro by T-Mobile brand to life. They live and breathe T-Mobile! They’re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving.

Job Responsibilities:

  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Partners with T-Mobile employees across channels, including business and customer service
  • Also responsible for other Duties/Projects as assigned by business management as needed.
  • Consistently leverages digital tools in interactions and onboarding
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems, and reference resources

Job Requirements:

  • At least 18 years of age
  • Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
  • Competitive drive and confidence to succeed in a fast-paced sales environment.
  • High School Diploma or GED
  • 6 months of customer service and/or sales experience. Retail environment preferred.
  • Legally authorized to work in the United States
  • Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals.

Job Details:

Company: MetroPCS

Vacancy Type: Full Time

Job Location:  Kennesaw, GA, US

Application Deadline: N/A

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