Website Metropolitan
Job Description:
Provide efficient and effective administration support to ensure the smooth running of a functional area.
Job Responsibilities:
- Ensure accurate completion of documentation as per departmental guidelines in order to meet client needs.
- Compliance with workplace policies and procedures.
- Receive and manage all calls from internal and external clients.
- Perform an efficient and accurate administrative function.
- Take ownership of escalated and unresolved queries and ensure they are resolved timeously and effectively.
- Identify risks to the company and escalate accordingly.
- Dealing with clients in a competent, efficient and professional manner in accordance with the quality standards.
- Provide first time call resolution to resolve all queries timeously and effectively.
- Monitors applications to ensure risks could not potentially lead to financial loss to the company.
Job Requirements:
- Intermediate Excel
- 1 – 2 years relevant experience
- Understanding of the Group Insurance Industry advantagous
- Results Orientation
- Grade 12 (NQF Level 4)
- Adaptability
- Accountability
- Attention to Detail
Job Details:
Company: Metropolitan
Vacancy Type: Full Time
Job Location: Bellville, Western Cape, SA
Application Deadline: N/A
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