Metropolitan Jobs – Claims Administrator

Website Metropolitan

Job Description:

Provide efficient and effective administration support to ensure the smooth running of a functional area.

Job Responsibilities:

  • Ensure accurate completion of documentation as per departmental guidelines in order to meet client needs.
  • Compliance with workplace policies and procedures.
  • Receive and manage all calls from internal and external clients.
  • Perform an efficient and accurate administrative function.
  • Take ownership of escalated and unresolved queries and ensure they are resolved timeously and effectively.
  • Identify risks to the company and escalate accordingly.
  • Dealing with clients in a competent, efficient and professional manner in accordance with the quality standards.
  • Provide first time call resolution to resolve all queries timeously and effectively.
  • Monitors applications to ensure risks could not potentially lead to financial loss to the company.

Job Requirements:

  • Intermediate Excel
  • 1 – 2 years relevant experience
  • Understanding of the Group Insurance Industry advantagous
  • Results Orientation
  • Grade 12 (NQF Level 4)
  • Adaptability
  • Accountability
  • Attention to Detail

Job Details:

Company: Metropolitan

Vacancy Type: Full Time

Job Location: Bellville, Western Cape, SA

Application Deadline: N/A

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