Website Metropolitan
Job Description:
Ensure the smooth running of the disability management administration function by efficient coordination of related tasks.To provide an effective and efficient service to clients and intermediaries by receiving, evaluating and responding to queries timeously.
Job Responsibilities:
- Suspend or terminate claims based on non-submission of requirements.
- Ensure adherence to specific turn-around times of each disability claim attended to
- Validate all information and data received from claimants for new and existing claims, using policy documents and system information.
- Monitor, manage and report on items within the assessor’s workflow queue.
- Manning of system mailboxes
- Take accountability for following up on outstanding information from clients, which is necessary for the claims assessment.
- Provide accurate and timely feedback to clients on the status of their claims and manage their feedback accordingly.
- Responsible for summarising documents and information received into an accurate and relevant summary, which can be utilised by the claims assessor in the claims assessment process.
- Update workflow system and upload documents with personal and claimant information.
- Provide an efficient administrative support function to the claims assessors.
Job Requirements:
- Successful completion of Yenzani training is preferred
- Accountability
- Results Orientation
- At least 2 years’ experience in Employee Benefits and Insurance Industry is advantageous
- Adaptability
- Grade 12 (NQF Level 4)
- Attention to Detail
- Intermediate Excel skills
- A working knowledge of Office 365
- Planning and Organisation Skills
Job Details:
Company: Metropolitan
Vacancy Type: Full Time
Job Location: Centurion, Gauteng, SA
Application Deadline: N/A
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