Nestle Jobs – Order Fulfillment Specialist

Website Nestlé

Job Description:

The Order Fulfillment Specialist is responsible for managing stock allocations as required in order to prevent shortages to customer sales orders. Allocations are based on business rules and customer prioritization provided by Sales and Demand & Supply Planning to reflect commercial strategies. This position collaborates with cross-functional business partners to align on actions to mitigate the out of stock risk, while managing customer expectations proactively.

Job Responsibilities:

  • Ensures timely delivery note creation and application of appropriate root cause for unconfirmed items
  • Communicates potential shortages to Customer Solution Analyst for mitigation actions that require customer contact and issue resolution
  • Collaboration and Continuous Improvement
  • Identifies and executes mitigation action to allocate inventory to sales orders to prevent shortages while leveraging respective GLOBE functionalities (such as Reservations, BOPI, DMC, etc.). Escalates to and engages other functions when required to determine mitigation actions.
  • Works collaboratively with internal and external partners (such as Transportation, 3rd Party Warehouses, etc.) to ensure fulfillment of orders
  • Contributes to the continuous improvement of the Order Fulfillment process in collaboration with the Center of Competence (CoC)
  • Participates in Operational Reviews and monitors target achievements and relevant KPIs / PPIs / Health Checks

Job Requirements:

  • Proficiency in SAP, BW and Business Objects preferred
  • 2 – 4 years experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.)
  • Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook)
  • Ability to work in the solon office and remotely, this is not a fully remote role.
  • Excellent written and verbal communication skills
  • Strong and creative problem-solving skills
  • Excellent analytical aptitude with a proven ability to analyze/interpret data
  • Undergraduate degree strongly preferred
  • Well-organized, methodical thinker with excellent decision-making skills

Job Details:

Company: Nestlé

Vacancy Type: Full Time

Job Location: Solon, OH, US

Application Deadline: N/A

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