Ngopulse Vacancies 2023 – Field Processing Manager

Website SANGONeT

Job Description:

This position is responsible for overseeing all United States Refugee Admissions Program (USRAP) Field Processing activity at the RSC Africa Pretoria office.  This includes managing workflow within the Pre-screening and Adjudications teams and collaborating with other program departments.

Job Responsibilities:

  • Travels to field locations to monitor processing, conduct performance evaluations and meet with partners and vendors.
  • Ensures all refugee case processing functions within the Field Processing Department strictly adhere to the DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures;
  • Ensures development, implementation, dissemination and monitoring of standard operating procedures (SOPs) for processing of refugees eligible for the US Refugee Admissions Program in sub-Saharan Africa and specifically ensure their designated SOP is up to date and adhered to;
  • Conducts job function observations of field processing staff to ensure compliance is met and identifies any areas of improvement or training needs;
  • Conducts regular process reviews to compare requirements vs. current processing and outputs;

Job Requirements:

  • Two (2) years of direct supervisory experience is required.
  • Excellent organizational and time management skills.
  • Thorough knowledge of the US Refugee Admissions Program and START database;
  • Strong computer skills, in particular Microsoft Excel, Word, Outlook and Access;
  • Excellent English writing skills and clear communications style;
  • Eight (8) years of work experience is required;

Job Details:

Company: SANGONeT

Vacancy Type: Full Time

Job Location: Pretoria, Gauteng, SA

Application Deadline: N/A

Apply Here

 Report Job