Planet Fitness Job Application – Assistant Manager

Job Description:

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.

Job Responsibilities:

• Assist in overseeing cleanliness and maintenance of facility.
• New member sign-up.
• Assist with Staff Management and provide backup support to Club Manager as needed.
• Take prospective members on tours.
• Check members into the system.
• Assist in scheduling and supervising staff.
• Assist in ordering of supplies using specific budget based on club requirements.
• Backup support for any employee who is absent.
• Member service oversight – Ensuring staff is providing a superior customer experience at all times.
• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in tracking statistics and reports (weekly, monthly, and annually).
• Assist in resolving or escalating employee issues or concerns.
• Facilitate all member requests, issues and questions.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.

Job Requirements:

• High school diploma/GED equivalent required.
• Current CPR Certification required.
• Basic computer proficiency (Microsoft Suite).
• Will occasionally encounter toxic chemicals during shift.
• Experience working as a Member Service Representative at Planet Fitness.
• Superior customer service skills, preferably in the fitness industry.
• Continual standing and walking during shift.
• Must be able to occasionally lift up to 75 lbs.
• Hard working, enthusiastic and energetic!
• Continual talking in person or on the phone during shift.
• Solid supervisory, diplomacy and listening skills.
• Strong problem resolution skills.

Job Details:

Company: Planet Fitness

Vacancy Type: Full Time

Job Location: Casper, WY, US

Application Deadline: N/A

Apply Here