Sanofi Careers South Africa 2023 – Distribution Lead

Website Sanofi

Job Description:

Responds to all customer queries promptly either from own knowledge, departmental information or referring to relevant information source

Job Responsibilities:

  • Manage the pricing claims for Export, State, FMCG and private customers received from Distributor. Completion of necessary Medikredit & DOH (Department of Health) documents for new product launches.
  • Ensures that Distributor pricing database is updated for all pricing adjustments, including SEP, bonus deals. Confirms Distibutor Pharma pricing audit reports and retains for audit purposes
  • Maintains information files to ensure that all information is correct in terms of the reg. certificates, package inserts, product packaging samples, product information related to dimensions & codes, etc. are available when required,
  • Analysing following reporting:
  • Liaises with Distributor staff at all levels to ensure that a high level of customer service is maintained
  • Managing returns for retail & FMCG as per SOP and maintain Returns tracker
  • Undelivered report for revenue recognition at month end

Job Requirements:

  • Develops skills, trains, and enables learning on the job
  • Sets ambitious objectives while knowing how to take risks
  • Knowledge of FMCG / pharmaceutical environment would be advantageous
  • Tertiary qualification
  • Matric
  • Develops innovative ways to simplify / streamline ways of doing things
  • Minimum 2 years in customer service / relations function (preferably Pharmaceutical)
  • Makes decisions & drives necessary changes for performance
  • Acknowledges the right to experiment and make mistakes

Job Details:

Company: Sanofi

Vacancy Type: Full Time

Job Location: Midrand, Gauteng, SA

Application Deadline: N/A

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