SANParks Jobs 2023 – Receptionist

Website South African National Parks - SANParks

Job Description:

To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously.

Job Responsibilities:

  • To ensure outstanding monies are collected and processed according to company policy
  • To assist guests with amendments to reservations and special requests
  • To adhere to company dress code and protocol
  • To coordinate guests’ requests and complaints and handle efficiently
  • To raise any extra charges that a guest might incur
  • To inform guests of facilities in the camp and upsell on activities
  • To perform general administration at the Reception area
  • To receive guests in a friendly manner and process the computerised guest reservation through the check-in and check-out process

Job Requirements:

  • Roomseeker knowledge will be an added advantage
  • Previous front office experience
  • A 3-year Tourism diploma or equivalent qualification
  • Proficiency in English
  • Good telephone, people and administration skills as well as sound interpersonal skills
  • Computer literacy with a working knowledge of Microsoft Word and Excel

Job Details:

Company: South African National Parks – SANParks

Vacancy Type: Full Time

Job Location: Mbombela, Mpumalanga, SA

Application Deadline: N/A

Apply Here

 Report Job