SASSA Careers 2023 – Assistant Manager

Website SASSA

Job Description:

Manage the operations within local office pertaining to the grant application processes and ensure compliance to relevant policies and prescripts: intake, processing and approval of grant applications

Job Responsibilities:

  • Grant reviews; Grant appeals; loose correspondence.
  • Manage the provision of an effective customer service to Beneficiaries/Clients.
  • Monitor pay point capacity and service delivery by payment service providers;
  • Ensure basic pay point resources are provided eg water, shelter chairs and fences, etc.
  • Ensure effective and efficient operations at pay point; Monitor service delivery provided by service providers.
  • Coordinate and manage service point.
  • Ensure improvement of service delivery at Local Office: Elimination of long queues;
  • Improve customer service, transparency and communication

Job Requirements:

  • Relevant Degree/National Diploma (NQF 6) coupled with 3-5 yrs experience in the relevant field.
  • Computer Literacy and a Drivers license are essential

Job Details:

Company: SASSA

Vacancy Type: Full Time

Job Location: Guguletu, Western Cape, SA

Application Deadline: N/A

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