Smoothie King Careers – General Manager

Website Smoothie King

Job Description:

Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The General Manager is involved in all areas of store operations which include:

Job Responsibilities:

  • Challenges the team to achieve results
  • Building Effective Teams
  • Manages, actively by utilizing performance management tools to support organizational objectives provide feedback, set goals and utilize learning management system
  • Maximizing sales performance
  • Drives implementation of company programs through action planning and inspiring team to meet operational standards
  • Driving profitability while maintaining a fun and welcoming atmosphere
  • Reviews store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjusts accordingly
  • Develops local store marketing plans to support brand initiatives
  • Ensuring an exceptional Guest experience
  • Initiates community outreach through marketing and special events
  • Providing a high quality product
  • Uses operational tools such as Business Review, Cash Management, Log Labor Matrix, and Inventory Management tools to achieve Operational
  • Leading and developing of their team

Job Requirements:

  • Ability to manage store operations independently
  • Ability to communicate clearly and concisely both orally and written
  • 3 Years Guest Service experience in a restaurant or retail environment
  • Knowledge of supervisory practices and procedures
  • 1 Year Experience analyzing financial reports (Labor & COG)
  • Ability to plan and organize work load
  • Organization and planning skills
  • Strong leadership skills with the ability to coach and mentor others
  • Ability to manage effectively in a fast paced environment
  • Ability to handle confidential and sensitive information
  • Knowledge of guest service techniques
  • 1 Year Supervision
  • Demonstrated experience building community relationships
  • Ability to manage resources to ensure established service levels are maintained at all times
  • Strong problem solving skills

Job Details:

Company: Smoothie King

Vacancy Type: Full Time

Job Location: Hopkinsville, KY, US

Application Deadline: N/A

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