State Jobs In Texas – Investigator

Website State Of Texas

Job Description:

The Mexia State Supported Living Center (SSLC) is seeking an Investigator IV to join an interdisciplinary team of professionals to provide clinical care to residents of the SSLC. As a State Supported Living Investigator IV, you will work at the SSLC campus with a dynamic group of staff and professionals who are dedicated to providing supports and services for individuals with intellectual and developmental disabilities.

Job Responsibilities:

  • Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. Serves in an “on call” capacity on a rotating basis, for emergency investigation work.
  • Tracks and coordinates actions following unusual incidents, serious client injuries, and abuse/neglect allegations, and ensures incidents are reported to HHSC Regulatory, HHSC State Office, and other agencies within required timeframes.
  • Complies with the requirements and protocols of the essential elements of incident management. Reports incidents to the HHSC-PI per incident management requirements.
  • Evaluates, analyzes, summarizes and documents investigative findings. Prepares reports and communicates findings to designated supervisory staff.
  • Works effectively with external agencies including HHSC, State-Office, law enforcement, HHSC-PI and other entities, to complete collaborative investigations as assigned by the supervisor.
  • Reviews and summarizes information received and other evidence collected to produce investigative findings.
  • Effectively utilizes the assistance of other staff to complete investigations successfully.
  • Coaches new investigators through this collaborative process and serves as a resource for them.
  • Assists with training new Investigators, reviewing their techniques and providing coaching for improvement.
  • Reviews reports prepared by others for compliance with adherence to standard protocols and rules, including full and complete reporting and accurate data analysis.
  • Provides feedback to supervisor for follow up.
  • Conducts investigations of Reportable Incidents and Serious Injury and the preliminary investigation of unusual incidents to ensure prompt intervention in the care, safety and well-being of persons served.
  • Collects and reviews evidence and data through field investigations and data collection, including direct observations and review of video surveillance. Contacts and interviews witnesses and complainants.

Job Requirements:

  • Skill in the formulation of comprehensive investigative report.
  • Ability to conduct investigations;
  • Ability to effectively manage and control emotions.
  • Ability to effectively communicate and interview witnesses with varying emotional, educational, cultural, and social classes.
  • Ability to work collaboratively with other investigators or investigative entities such as HHSC state-office, law enforcement, HHSC-PI.
  • Skill in searching records to identify and retrieve information.
  • Skill in the use of a computer and applicable software including Word, Excel, and MS Outlook.
  • Knowledge of investigative principles, techniques and procedures.
  • Knowledge of state and federal laws and Intermediate Care Facility for individuals with intellectual disabilities (ICF-IID) rules, regulations, policy and procedures related to State Supported Living Center, or ability to gain that knowledge.
  • Ability to interpret and apply laws and regulations
  • Skill in interviewing and negotiation techniques.
  • Ability to convey thoughts, actions, and reasons, to explain events leading up to the incidents.
  • Knowledgeable of existing laws and legislative actions that relate to protection from harm and residential rights, or ability to gain that knowledge.
  • Skill in critical thinking, problem solving and research.

Job Details:

Company: State Of Texas

Vacancy Type: Full Time

Job Location: Mexia, TX, US

Application Deadline: N/A

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