Website State Of Texas
As part of a collaborative team of public servants, an investigator protects residents’ health and safety by conducting on-site high priority inspections and investigations in Texas long-term care facilities (nursing homes, assisted living facilities, and day activities and health services sites) to assess their compliance with state and federal laws and rules.
- Under the direction of a program manager, an investigator VII conducts on-site licensure inspections, complaint and incident investigations, and annual comprehensive surveys in facilities to determine compliance with federal and state health and safety regulations.
- Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints in Texas long-term care facilities.
- Conducts exit conferences with facility staff regarding findings and can assist in developing a plan to correct deficiencies. Completes inspection or survey reports detailing deficiencies, recommended remedies, and narrative to support regulatory findings.
- Visits long-term care facilities to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, reports.
- Develops and implements training for field investigators. Participates as a member of other teams within HHSC Long-term Care Regulation, including enforcement and quality assurance.
- Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
- Knowledge of acceptable professional standards of resident care.
- Knowledge, ability, and skill in conducting high-level investigations.
- Ability to multi-task and track multiple activities with competing priorities.
- Ability to complete a high-volume, deadline-driven workload.
- Ability to integrate complex regulatory concepts, procedures, and processes.
- Ability to communicate effectively both orally and in writing.
- Ability to exercise professional judgment and reach sound decisions.
- Ability to use the computer for writing reports.
- Ability to effectively present information to executive-level management.
- Ability to work independently and make appropriate decisions and regulation-based recommendations.
- Ability to operate personal computer-based programs and complete data entry and technically correct, error-free reports.
- Skilled in conducting investigations to verify regulatory compliance.
- Ability to interpret and apply policies, procedures, and regulations.
Company: State Of Texas
Vacancy Type: Full Time
Application Deadline: N/A