Swissport Careers – Lead Ramp Agent

Website Swissport

Job Description:

To provide all necessary and required under-wing ground support services as contracted by the customer to include but not be limited to loading and unloading baggage and cargo, marshalling, water and lavatory servicing.

Job Responsibilities:

  • Unload wheelchairs and child strollers and deliver to designated location
  • Deliver passenger luggage to claim area and unload onto conveyor system
  • Capable to operate all equipment as well as performing some staff duties
  • Service aircraft water and lavatories
  • Ensure image and professionalism are displayed at all times by staff
  • Lead and direct the job assignment to the staff
  • Collect and load mail, live animals, wheelchairs and child strollers onto aircraft
  • Deliver air cargo to appropriate recipient
  • Unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies
  • Comply with all federal, state, municipal, airport authority and carrier security requirements
  • Ensure safety and integrity of customer and Swissport assets during operations
  • Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.
  • Drive and/or operate ground support equipment to include tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies and passenger vans.
  • Report all equipment malfunctions to the appropriate supervisor/manager
  • Marshall aircraft during arrival and departure
  • Provide special handling of luggage/cargo as required/directed

Job Requirements:

  • Valid driver’s license
  • Excellent Health & Safety awareness
  • Excellent attendance and performance records
  • Lift heavy objects that could reach 70 pounds (32 kilograms)
  • Ability to motivate team
  • Must be able to work in inclement weather
  • Language skills
  • Previous ramp experience a plus
  • Ability to work under pressure
  • Good communication skills
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Meet Swissport and Airline standards and procedures

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: Cleveland, OH, US

Application Deadline: N/A

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