Swissport Careers – Staff Planner

Website Swissport

Job Description:

Plan and assign the duties for any and all staffing requirements. Creating schedules and assisting all levels of management with any scheduling requirements including daily operations.

Job Responsibilities:

  • Prepare the daily rosters
  • Attend and address all communications (telephone calls, email, SITA, fax messages) necessary
  • Other duties as assigned.
  • Communicate to all levels of staff any changes to the flight schedules
  • Maintain good relationships with employees, co-workers, customers and airline authorities
  • Maintain and observe confidentiality with respect to employee records
  • Must apply all airline scheduling requirements to scheduling needs of the department
  • Familiar with WSIB rules pertaining to injury at the work site, along with Swissport reporting requirements
  • Clear and acknowledge all time card exceptions for payroll processing
  • Assisting with capturing revenue by accurately completing the Daily Flight Logs
  • Assist with the staffing coverage, calls for overtime, etc.
  • Forecast, plan, create and implement the schedule, including controlling the bid, for the PAX department.
  • Must have control with the staffing hours required for service.

Job Requirements:

  • Effective communication skills (verbal and written)
  • Ability to operate in a fast paced environment, while maintaining accuracy and diplomacy
  • Staff planning/allocation experience required
  • Knowledge of Passenger Service Operation and strong understanding of the Collective Bargaining agreement
  • Available and flexible to work various shifts (day, evening, weekend and holidays) by operational requirements
  • Must possess strong organizational skills and ability to multi-task
  • Must obtain and maintain valid unrestricted Transport Canada Security Clearance
  • Flexible work schedule including evenings, weekends and holidays
  • Internal and external customer relations skills

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

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